Tell The World!

Announcements, Greetings and Gifts For All Occasions

Announcements, Greetings and Gifts
For All Occasions
FAQ'S
1. General Questions

How do I place an order?

Click the link and fill out the form.  If you wish to order multiple items return to the appropriate page, fill in your first and last name and then under street address, city/town, phone, etc. simply type the word "same".  Your orders will be reviewed, combined and you will then receive an e-mail confirmation with any proofs, your order total and payment instructions.  Of course you may also phone in any order to 508-255-8660 or fax your order to 508-255-4406 from 8:00am to 9:00pm EST daily.


Do you ship your products?

Yes, we will ship our products to any US address.  

 

How long will it take to receive my order?

Many variables affect the turn around time.  To be safe allow at least 10-14 business days whenever possible.  Rush orders are usually not a problem and some items can be ready in as little as 24 hours.  Please call if you need a rush order.  An additional charge may apply to rush orders.  More information about the turn around times can be found on the individual product pages.  Stork Rentals can be pre-ordered prior to the baby's due date.
  
 

 I placed an order on-line...there was no total or place to enter my credit card information.  What are my shipping charges, what is my total and how do I pay?

Due to the personalized nature of our products we would like you to confirm your order and approve any necessary proofs before we process your payment. Since weather conditions vary widely some orders may require ice and insulation, some may not.  Within 24-48 hours of placing your order you will receive an order confirmation which will include your proof, your order total including shipping and the necessary payment instructions.



What methods of payment do you accept?

We accept payment by Visa or MasterCard, Discover, American Express, PayPal®, money order or personal check. 

 

What if I need to cancel my order?

Once you confirm your order and provide payment your order will almost immediately go to print.  In the event that you need to cancel your order, please call us as soon as possible.  You will be responsible for any work that had already been completed on your behalf.  We will issue a refund only for the unfinished portion of your order.  Lawn sign rentals canceled less than 14 days before the requested delivery date or the baby's due date may or may not be subject to a $10 holding fee depending upon the circumstance. 

 

Can I return my order?

If your order is for a personalized product then no, you may not return it unless what we sent you differed from your order confirmation and proof.  For our personalized products your order confirmation gives you the opportunity to review your order and/or review a proof and request a sample prior to the final printing.  If you approve your order, authorize the final printing, receive your order and then determine you do not like it a refund will not be given.

 

Do you have a store where I can view the products?

No we do not have a store front.  We can often times mail out indivdual sampes of products.

   

 

 

 

   
Can I see samples before I place an order?

Certainly!  You may request a sample of many of our products by visitng the Catalogs and Samples Page, by visitng the individual product pages or by calling 508-255-8660 from 8:00am to 9:00pm EST daily.   Some of our products, such as Cake Kits, are not available as samples.  Persihable products may incur a shipping fee during warm wetaher months, but we include a coupon good for an equal amount off your order.  Samples are random design selections.  If you would like custom samples of a particular design there will be a $5.00 fee but we will also send you a coupon for $5.00 off your order. 

 
 

Are your products available in other retail stores?

Due to some of the artist's restrictions Tell The World! currently does not provide products to any retail stores. If you would like to receive e-mail notification of the craft fairs and special events at which we will be appearing, please send the request to events@telltheworldtoday.com.   

  

I am concerned about privacy.  Do you sell/share my personal information with anyone else? 

NO!  Your name, address, phone number and e-mail address are held strictly confidential and used only by Tell The World! We do not sell, rent or share our customer database with anyone!  Unless we have a question for you in regards to your pending order, Tell The World! will never use your phone number for solicitation purposes.  You may, however, from time to time receive Tell The World! postal mailings or e-mail announcements.  If you do not wish to receive these mailings, please contact us and we will remove you from the list.

 

Do you do custom design work? 

Depending on our workload at the time, sometimes we can.  Please Contact Us with what you are looking for and we will consider the request.  If you wish to make your own design and have us print it please Contact Us so we can give you the specs for your particular item. 

 

I really liked a particular graphic I saw on your (magnets, bookmarks, etc.).  Is it possible to have that graphic printed on (wine labels, tissue packets, etc.) instead?

In many cases we can reproduce our graphics on our different products.   Just make note of the item number of the graphic you would like and Contact Us with the request.

 

I want to use a photo,  logo or monogram on my personalized item.  What types of images do you accept?  How do I get the images to you?

You may e-mail us your digital photo in TIF or JPEG form.  Logos or Monograms are best in PNG, PSP, PSD or AI form.  Or photos/artwork for scanning can be mailed to us via the US Postal Service.  Please be sure you submit a crisp, clear, high quality photo/artwork.  Please avoid sending us photos that were printed on a home computer as those tend to produce very poor results when we try to reproduce them.  We cannot print copyrighted photos/logos without permission from the copyright holder.  All photos/artwork are returned with your order.  Complete instructions for submitting photos/logos/artwork  appear on the second page of the order process.



Can you change the colors of the design?

We can almost always change the color of the font.  Sometimes the graphics can be re-colored.  Some of the designs will indicate in their description that colors can be changed.  Indicate your color choices in the Additional Information/Insruction box at the bottom of the Order Form.



Do you have Blue's Clues, Winnie The Pooh, Mickey Mouse, SpongeBob or other characters?

At this time we are not authorized to use images of any licensed characters on anything other than the Inscribe line of Disney Invitations.  We do carry "Character Coordinators" that work well with popular characters.  You could also send us a copy of your party invitation, a photo of your paper goods or let us know which character you are using and we can design something to coordinate with your theme without using the character itself.  Please contact us for more information.

 

 

 

  

 Do you offer discounts on large orders?

At this time no, we do not offer discounts on large orders.  Our published prices are the lowest possible prices we can charge based on the cost of the supplies from our vendors and the time we will put into preparing your order.  We believe that everyone, no matter how large or small their order is, is entitled to the best price possible and we strive to keep our prices as low as we can for everyone regardless of the size of the order.

 

Do you offer discounts to non profit organizations and fundraising groups?

We cannot offer large scale discounts, however depending on your location, your event and the cause we may consider donating some products or services or we can work with you to find alternatives that allow you to make the most profit from your fundraiser or event.

 

I want to personalize each item individually with names and/or table numbers.
Is that possible and how would I place my order?

For many of our products, yes it is possible.  Place your order like you normally would but in the text selection box  let us know you would like individual personalization and indicate how you would like them personalized.  If your list is too long to be typed into the text selection box you may send us an Excel File, Word Document or you may copy and paste your list into an e-mail or send us a paper copy in the mail via the US Postal Service.  Complete instructions will appear on the second page of the order process after you click continue. 



2. Candy Bar Questions

What kind of candy bars do your wrappers fit over?

The full size wrappers are made to fit over standard size(1.55oz) Hershey® Milk Chocolate bars or our own brand of Belgian Milk Chocolate bars.  They will also fit over Hershey Special Dark®, Hershey Krackle®, Hershey Cookies-n-Creme® and  Mr. Goodbar®.  They will not fit over Hershey® with Almonds.  Due to their new curved formation, our wrappers no longer work well on the Nestlé Crunch® Bars.  The mini wrappers are made to fit over Hershey® Assorted Miniature candy bars.  
 

Can I purchase just the wrappers and wrap them myself?

Yes, you may opt to purchase wrappers only.  Wrapping instructions will be included.  All you need is an odor free, acid free, photo safe glue stick and a little bit of time and patience!  

 

What type of paper are the wrappers made of?

Bright white, high quality gloss paper. 



How do the colored foils work?

The brown plastic packaging of the Hershey Bars are over wrapped with the foil color of your choice before your customized wrapper is applied.  All original manufacturer's packaging remains in tact.  Your Hershey Bar is never removed from it's original packaging.

 

Will the foils be included if I order wrappers only?

Yes, the foil color of your choice will be included.

 

Are there other foil colors available for the Belgian Milk Chocolate Bars?

No, silver and gold are the only options for the Belgian Milk Chocolate Bars.




3. Lawn Sign Questions

Can I purchase a stork or other lawn sign?

No, you may not purchase a stork or any other lawn sign.  The designs are copyrighted so you may not reproduce them on your own.  Copyright violators will be pursued and prosecuted to the fullest extent of the law.

 

I don't have a yard.  Can I purchase just the keepsake bundle?

Yes, you may purchase just the bundle. Bundles are $25.00.  Please note in the additional information/instructions section of the order form that you would a bundle only or an additional bundle.

 

I don't live on Cape Cod.  Can I rent a lawn sign?

Tell The World! services Cape Cod addresses only.  If you have family or friends living on Cape Cod and would like to send them a lawn sign rental as a gift we will be happy to help you, otherwise please visit the Nationwide Locations Map for a stork rental partner near you.  If your area is not listed please contact us and we can try to help you locate another company that may be able to help you.

 

I want to reserve a stork, but I don't know if it's a boy or girl.  What should I do?

You may reserve a stork as far in advance of your due date as you feel comfortable doing so.   We will set aside 1 pink nad 1 blue stork for you.
 


4. Magnet Questions

Do the magnets come with envelopes?

No, they do not come with envelopes.  Each will be individually packaged in a clear plastic sleeve.  We do offer coordinating note cards with envelopes for an additional fee. 

 

5. Tissue Packet Questions


How many tissues do the packets hold?

They hold 3 issues. 

Can I get more than 3 tissues?

We used to be able to fit 4 but since Kleenex has changed them to triple ply, no, more than 3 no longer fit.


When I order the inserts and empty packets are the tissues included?

No, there are no tissues included.



Can I order blank inserts and print them myself?

Yes, you can.  Just indicate at the bottom of the order form that you would like your inserts left blank.  They can be printed with any ink jet or laser printer that will accept their size.  

 

  

 Can I order just the plastic packets?

No, we do not sell the plastic packets spearately from the inserts.